
Daybreak
Daybreak is a daily business news podcast from The Ken, an Indian business journalism publication. Hosted by Snigdha Sharma and Rachel Varghese, it simplifies complex business stories into clear, powerful narratives. Each episode covers one significant business story from Monday to Friday, drawing on years of original reporting and analysis.
Episodes

Third Wave built a coffee brand. Now it's betting against it
No coffee chain in India is clearly profitable. Third Wave Coffee, which lost 110 crore rupees in FY24 with nearly 70% of its stores in the red, is trying to change that with cake. Its new sub-brand, Third Rush, has put around 200 dessert items on the menu, with plans for 50 cafes by year-end. CEO Rajat Luthra, former head of KFC India, has already pared the losses. The dessert margins cl

OpenAI's next product is a companion. Its own research says that's the problem
OpenAI's own research found that its heaviest users were also its loneliest and most emotionally dependent. The top 10% kept triggering classifiers built to detect unhealthy attachment.The response was to build a screenless AI companion designed to live in your home, learn your habits, access your emails, and get harder to let go of over time.Meta, meanwhile, is selling AI glasses with Ky

India's monopoly moment
From airports to cricket broadcasts, India’s family conglomerates keep turning up everywhere. According to the 2024 Barclays-Hurun report, one family’s wealth alone equals nearly one-tenth of everything India produces in a year. India is running a version of the economic playbook that South Korea and Indonesia once ran — protect your conglomerates and let them do the building.South Korea

AI gets its health advice from hospitals. Hospitals get it from AI. Neither is right
If you search "diabetes blood sugar level" on Google, the AI overview gives you a number. The number is wrong, the source is a hospital website, and the article on that website was written by AI.This is the loop: AI writes flawed medical content for hospital websites, AI search tools treat it as authoritative, and the final result is patients make health decisions based on it. An audit of

$15 billion in security deposits: India's tenants are their landlords' cheapest lenders
Tenants across India's six biggest metros have handed landlords Rs 1.26 trillion in security deposits, a new NoBroker study estimates. Around $15 billion of tenant money, refundable in name, sits in landlords' accounts earning interest for people it does not belong to. In this episode, host Snigdha Sharma ask what a deposit actually costs a renter, and arrives at a number: nearly a month'

Cred’s first profitable quarter comes with a trade-off. No, not Kunal Shah
Cred just reported its first profitable quarter. Meta invested 8,500 crore rupees. And Kunal Shah walked out the door.Eight years of questions about Cred's business model ended the moment it finally had answers. The design-first, exclusivity-obsessed fintech that rewarded creditworthy Indians with gold credit cards now makes most of its money from lending — the same way every other UPI ap

Indian broadcasters are pouring money into reality TV. Netflix's collapsing second seasons show why
Netflix built its empire on one idea: watch what you want, when you want, all at once. Now it's losing viewers to YouTube, struggling to bring audiences back for season two, and internally discussing always-on live channels and ad bundles you can't skip.Which is to say: it's considering becoming cable TV.The irony is that while Netflix is scrambling for answers in the US, India may alread

Adani made his billions from ports. His new bet is far from the shore
In October last year, a ship owned by Adani Ports slowed to less than one knot near Malta. It held that position for over seven days, directly above the cables linking Malta to Sicily. It was no accident. India's largest private port operator has quietly built a fleet of more than a hundred vessels across 12 countries. Their job is servicing the world's offshore energy infrastructure. The

Inside India’s 90-day countdown for CBSE schools to embrace AI
In April, India made AI education mandatory across 28,000 CBSE schools, giving them 90 days to comply. Most had already finalised their academic calendars for the year.Some schools were ready. Others scrambled. A few found that the harder problem wasn't the teachers — it was the students. At one Hyderabad school already using an AI learning tool, kids were From 2029, AI becomes a compulso

Miss a smartphone EMI, and your lender can now wirelessly strip the ‘smart’ out of it
Naresh drives for Rapido. When his phone died, so did his income — for seven days, until he could borrow enough to replace it.Until 2024, India's biggest consumer lenders had turned that exact vulnerability into a recovery tool. Miss an EMI, lose your phone. It worked so well that smartphone lending grew from 1% to nearly 40% of consumer borrowing in three years. Then the RBI banned it. L

For India's e-rickshaws, price decides what's safe and virality decides if anyone cares
Last week, the government ordered Apple and Google to pull at least three battery management system or BMS apps that were being used to switch off e-rickshaws mid-road. If you've been on Instagram, you've seen the videos. A prankster opens the app, taps a switch, and a passing e-rickshaw just dies.It works because the cheap lithium batteries these vehicles run on often ship from China wit

WhatsApp wants businesses to have a username. It hasn't said who's protected from fakes
WhatsApp just announced usernames for Indian users. Two days later, the Indian government told it to stop.The privacy case for usernames is real — phone numbers are permanent, linked to everything, and once shared, impossible to take back. But India already has 43,000 WhatsApp-related cybercrimes in a single quarter. And when TechCrunch tested the feature, handles like "rbi_verify," "indi

Optimist wants to reinvent the AC. Daikin and LG don’t need to
Your AC is running longer this year and the machines responsible may have been designed for a different climate entirely. Optimist, a two-year-old Gurugram startup, has built what it says is India's most energy-efficient residential AC. It is recalibrated for Indian humidity, sourced almost entirely from local suppliers, and engineered with components the industry has long considered too

The world's largest advertising agency made $20 billion last year. You've probably never heard of Accenture Song
In May, L'Oréal ended a 16-year agency relationship. The reason? Simply that a competitor was better prepared with better data and AI capabilities.This incident illustrates the shift that's happening in advertising right now. The agencies that bet on technology early are pulling ahead. The ones that are built on relationships are finding out how quickly those erode.Sitting unnoticed at th

Daybreak Friday: UPI blinks, Google faces a $4.7B fine, LIC to shoulder India's oil bill, and more
When a bill arrives, what do you pay it with? That's the question running underneath this week's Daybreak roundup. The government of India is answering it with slices of LIC and other PSUs, because the American war in Iran has kept oil expensive and the budget is straining. OYO's parent is answering it with money from public investors, most of which will go straight to its lenders. Google

Karnataka let gig workers ask their apps a question. Swiggy, Zomato took the whole law to court
Some of India's biggest consumer platforms, Swiggy, Zomato's parent Eternal, Zepto, Urban Company, and Meesho's logistics arm Valmo, have asked the Karnataka High Court to strike down the state's gig worker welfare law entirely.Their central argument is about money, a welfare fee they say duplicates a national contribution already required under the Code on Social Security. But the petiti

AI is eating your phone's memory and hiking up prices. No, festive sales can't save you either
Before every August, Indians who've been nursing a cracked screen or a lagging phone make the same calculation: wait for the festive season. The discounts will come. After all, they always do.This year, they might not.AI data centres are consuming more than 70% of high-end memory chip production. The same chips that go into your phone. Apple has already raised Mac and iPad prices. Budget

A royal family’s billion-dollar bet on Indian startups—without a winner
Lightrock arrived in India with nearly a billion dollars and royal backing — the Liechtenstein dynasty's centuries-old fortune funding bets on around 40 growth-stage startups.The firm moved fast, doubled down on existing investments more aggressively than most peers, and scaled hard during the zero-interest-rate boom. Then the cycle turned. Its portfolio — Waycool, Pharmeasy, Dunzo — ran

How many ‘bad’ schools make a good private equity investment?
K12 Techno Services has a very specific type of school it likes to find. They're old, debt-ridden, maybe run by an ageing owner with no succession plan. It moves in, rebrands it Orchids, adds a basketball court, and locks the deal in for 50 years. Ownership never changes hands. The management, though, does.The model is built for patience. It takes 12 years for a school to turn a profit. B

A new class of gig-workers in India are teaching robots to do the dishes
Take the Daybreak listener survey here.Meet Ranjan. He works at Deloitte by day and spends his evenings strapping a camera to his forehead, recording himself doing household chores by evening. He's a physical AI trainer, a part of a growing gig economy built around creating training data to teach humanoid robots human behaviour.Reporter Sakshi Sadashiv joins host Rachel Varghese to break

Why Instagram wants to be on your TV now
This week, Instagram expanded its TV app to Samsung Smart TVs, joining Amazon Fire and Google TV, and announced it is testing episodic series and live creator experiences for the big screen. The announcement is the latest move in an eight-year pattern — a platform that keeps giving creators more time, more formats, and now a larger screen. Instagram tried long-form video once before. It c

India's IT sector bet its future on AI access it doesn't actually control
On June 11th, TCS announced an exclusive partnership with Anthropic — 50,000 employees trained on Claude, early access to new models, a dedicated business unit. The next day, a US export control order cut off access to Anthropic's most advanced models for users worldwide, including the very partner that had just signed up for early access.India's IT sector has spent years building its AI

Google and Perplexity paid Jio and Airtel a fortune to reach Indian users. OpenAI paid nobody
India's telcos looked like the obvious gateway for AI companies chasing scale. With nearly 900 million subscribers between them, Jio and Airtel could put an AI product in front of more users faster than almost any other distribution channel in the world. So Google paid Jio and Perplexity paid Airtel. Both spent tens of thousands of rupees per user to make it work. One partnership is still

Why Mamaearth's 2022 bet on a little-known drone startup is paying off in unexpected places and for unexpected players
In 2022, Mamaearth's founder made two unusual logistics bets: one on a shipping aggregator and one on a small Delhi drone startup nobody had heard of. Now, four years later, those bets have converged into one of India's fastest-growing logistics categories.Drones are now flying blood samples to hospital labs in 10 minutes instead of four hours. They're cutting delivery costs for D2C brand

India built UPI for the economy. Gamblers built an economy on UPI
2026 was the first IPL season after India banned online real money gaming last year. The platforms were gone and the payment gateways were blocked. The government had made its position clear. The betting, however, did not stop. The Ken's Mrunmayee Kulkarni went looking for where it went and found it hiding inside something the government itself built. On platforms like 99 Exchange, gamble

When the monsoon fails, India's AI dreams fail with it
India's southwest monsoon is running 35% below normal. Mumbai's reservoirs are at 12% of capacity. And the rain that should have arrived by June 11th still hasn't. The same water and power systems that keep this economy running are now being asked to power India's AI future too — a $180 billion data centre bet that nobody is stress-testing against a failing monsoon and climate change. The

Zepto's DRHP underlines the inevitable cost at the heart of quick commerce
Zepto just filed its DRHP. It wants to open 1,900 new dark stores, on top of the 1,139 it already runs. Blinkit, the only profitable player in the sector, is racing to 3,000 stores by March 2027. Meanwhile, its adjusted EBITDA is just Rs. 37 crores — not a lot considering the billions that have been spent on getting it to profitability.The dark store is quick commerce's core bet — and its

Sovereign AI, American law
India is spending over 10,000 crore rupees building what it calls sovereign AI. The servers are going up in Mumba and the ministers are saying the word at every summit. There is just one problem: nobody has defined what sovereign actually means. And the chips powering all of it are American, subject to American law. A US subpoena can reach a data centre in Mumbai as easily as one in Seat

Why Amazon seems so calm about being awfully late to quick commerce
Amazon Now launched in September 2025. It was already two years behind Flipkart, and well behind Blinkit and Zepto. Nine months later, it's doing 450,000 to 500,000 orders a day, expanding to 100 cities, and a Blinkit executive is walking through Colaba market, stopping in front of an Amazon dark store in a location Blinkit's expansion head could only dream of.Amazon has something its riv

Can Adani do with apples what Mahindra did with grapes?
Adani started buying apples in Himachal Pradesh two decades ago. Not because it wanted to be in the fruit business — but because it wanted to own the cold chain that nobody else was building.Now the India-New Zealand free trade agreement is about to test Indian apple growers like never before. New Zealand yields 50 to 70 tonnes per hectare. Himachal Pradesh averages 7 to 8.Adani just expa

India's mango paradox
This week, Nepal sent Indian mango shipments back to the border after inspectors found excessive pesticide residues . A few weeks earlier, Japan had suspended all Indian mango imports after a biosecurity inspection failure at a treatment facility in Uttar Pradesh. Two bans in one season and this was before the war in Iran tripled freight costs and shut the Gulf route entirely. Mirza Ghali

Analysts say gas prices are about to crash. India still can't afford to celebrate
India just found natural gas off the Andaman coast. The energy minister called it "an ocean of energy opportunities." Considering India's energy vulnerabilities, this is a significant find, even if commercial production is a decade away.Because in the meantime, the war on Iran has doubled LNG prices, cut off Qatar (which supplied nearly half of India's imports) and pushed India into buyin

LIC has lost its throne to SIPs. It’s still the smartest investor in the room
Every month, millions of Indians pay their LIC premium without a second thought. What they don't realise is that money is quietly buying up India's most beaten-down stocks — the ones foreign investors are dumping, the ones mutual funds won't touch, the ones everyone else is running from.For decades, LIC was the only institution large enough to hold Indian markets together during a sell-of

NEET’s switch from pen-and-paper to computer: damned if you do, damned if you don’t
Two million students. One lakh twenty thousand seats. And a paper that leaked before anyone sat down to write it.This is the second NEET leak in two years. The National Testing Agency was created specifically to prevent this. A parliamentary panel had already warned, after last year's controversy, that the NTA was too dependent on private vendors and lacked the institutional capacity to r

Why Big Tech is tokenmaxxed out
Amazon built a leaderboard to track how much AI its engineers were using. Employees gamed it. Costs exploded. Last week, the leaderboard was gone.Uber burned through its entire annual AI budget in four months — after telling staff to use AI "as much as possible." Microsoft cancelled most of its Claude Code licences six months after rolling them out.Three companies, the same couple months,

Google is now Andhra Pradesh's first private electricity company. You'll be paying for that
Andhra Pradesh wants to be India's data centre capital. Google, Meta, and Reliance have all been promised space in Vizag. To make it work, the state did something it has never done before — handed Google its own electricity licence, letting it bypass the state grid entirely.The logic is straightforward. The consequences are not. When large consumers leave the grid, electricity gets more e

The AI gold rush is over. The emperors are cashing out
Anthropic raised $65 billion last week making it the largest funding round in AI history. It also filed for an IPO days later. So did OpenAI and SpaceX after its merger with xAI. Three of the most powerful AI companies in the world are heading to public markets in the same window. They're flush with capital but burning through more than they earn. Meanwhile, the startups that were suppose

Why Swiggy wants to stay out of the Flipkart-Amazon spending war
Swiggy CEO Sriharsha Majety told Bloomberg in an interview last week that his company would stay out of the spending war being waged by Amazon, Flipkart, and Reliance in India's quick commerce market. He invoked the Airtel-Jio price war as a precedent, argued that chasing market share through discounts only postpones the problem, and said Swiggy has Rs 15,000 crore in the bank to play the

Inside foreign universities’ desperate attempts to woo indifferent Indians
Seventeen foreign universities have set up campuses in India in two years. Most can't fill their seats. And a Rs 1,000 crore scholarship push launched last month is the most visible sign yet that something isn't working.The pitch is this: a western degree without the visa hassle, at Rs 15 to 25 lakh a year, which is roughly what Ashoka and Plaksha charge, but without the research environm

India spent $33 billion trying to fix BSNL. It forgot the most important part
India has pumped over $33 billion into BSNL since 2019. But the person running the company finds out every three months if they still have the job.Multiple candidates have been interviewed for the full-time position but no one has been hired yet.The finances have improved in the last two years but the telco's market position has kept sliding. And the decisions that actually matter — where

Why SIPs are not always right
A mutual fund executive told our colleague something shocking: "SIPs are a problem."Part of the shock came from the fact that it was coming from someone in an industry that was basically built on "SIP sahi hai."Now a new research paper backs up that controversial take—and the findings contradict what millions of Indian investors have been told about systematic investment plans.Turns out

Microsoft called Copilot "entertainment only." Then killed it on Xbox
In 1998, a Metal Gear Solid villain named Psycho Mantis read your memory card out loud and made your controller vibrate on its own. Players were stunned. It felt like a genuine invasion. And they loved it.In 2026, Microsoft built an Xbox assistant that could do roughly the same thing. Plus some more. Track your history, read your screen, coach you through the game. Players were stunned. I

India's "family" problem
From airports to cricket broadcasts, India's family conglomerates keep turning up everywhere. According to the 2024 Barclays-Hurun report, one family's wealth alone equals nearly one-tenth of everything India produces in a year. India is running a version of the economic playbook that South Korea and Indonesia once ran — protect your conglomerates and let them do the building.South Korea

District isn’t even 2% of Eternal’s business. But it’s enough to rattle Bookmyshow
Bookmyshow has spent two decades building India's live events business. It organised Coldplay's India tour, controls 70% of online movie ticketing, and has long-term exclusive deals with nearly every major multiplex chain.Then Zomato launched District in August 2024. In its first full year, it quadrupled revenue, edged past Bookmyshow on app downloads, and became the exclusive ticketing p

Meta fires 8,000 on a record quarter. Unacademy sells for 90% less than its peak
On Wednesday, Meta began firing 8,000 people.This makes up 10% of its global workforce. The cuts started at 4am on 20 May, rolling across time zones. People found out by email. Meta's quarterly revenue that same week: $56 billion. It's capex guidance for 2026: up to $145 billion, almost all of it going into AI. This is the current trend in Big Tech: record profits, mass layoffs, redirect

Adani’s big plan to own Indian aviation: invest in everything but an airline
Adani Group has spent the last decade building India's largest private airport empire. But owning nine airports turned out to be only the beginning.From aircraft maintenance to pilot training to ground handling, the group is now reaching into every corner of the aviation business. Airlines operating at Adani airports are already feeling the squeeze — on pricing, on vendor choice, on the t

Meta x Oakley and an ad starring Virat Kohli say “Athletic Intelligence is here”. Is it?
Virat Kohli's new Meta Oakley ad has 40 million views in two weeks — more than every other athlete in the global campaign, including the one that aired during Superbowl. The tagline says Athletic Intelligence is here. But the ad shows the glasses answering questions, playing music, and recording a slow-motion shot. The athletic part is mostly just Kohli.India's smart wearables market is s

How one merger left FIFA with no game to play in India
Three weeks before the FIFA World Cup kicks off in the US, India still does not have a broadcaster for the tournament. JioStar offered $20 million. FIFA said no. Sony did not bid at all. A petition has reached the Delhi High Court asking that matches at least air on Doordarshan.The easy explanation is that FIFA got greedy. But that does not explain how the world's biggest sporting event e

What does Zoho offer as India’s new official email provider: security or Indianness?
The Indian government just moved two million email accounts off NIC's servers onto Zoho's cloud. The reason the government decided to leave behind a system it had built and run for 40 years? A list of issues; including ransomware attacks, power outages, and even a blackout on a New Year's Eve that knocked out Parliament's website.The fix was a seven-year, 200 crore rupee contract with a p

Bollywood invented the studio model, then abandoned it. Reliance brought it back — on steroids
Jio Studios is now the largest production house in India by revenue, catalogue, and box-office share. It got there fast. Stree 2, Laapataa Ladies, Dhurandhar, all Jio. The Dhurandhar franchise alone is closing in on Rs 3,000 crore worldwide. Meanwhile, Dharma, Excel, Maddock, and Bhansali have all sold significant stakes just to stay in the game. Jio simply does not need to. It has Relian

AI did what it promised. And that's a problem for Gen Z
Gen Z was supposed to be AI's most enthusiastic adopters. For a while, they were. Then the hiring froze, the jobs disappeared, and the tools got good enough to make the question uncomfortably personal.Excitement about AI among Gen Z is down 15% since last year. Anger is up 9%. But the more interesting story isn't the sentiment shift — it's what's happening underneath it. Writing skills de

The jet fuel crisis is only the most convenient explanation for what’s happening to Air India
Air India’s board met in Mumbai last week to discuss cost cuts, CEO succession, and whether to start charging business class passengers separately for meals and lounge access. The airline is projecting losses exceeding ₹22,000 crore for the financial year just ended, nearly double the year before. Campbell Wilson is stepping down as CEO. International flights are being cut by over 20%. Je

Meta to get the world’s longest internet cable to India. It’s 100% exposed
On a Wednesday morning in April, The Ken's Mrunmayee Kulkarni went to Rushikonda beach in Visakhapatnam looking for a manhole. She found it — a concrete chamber with a reinforced lid, no armed guard, no exclusion zone, no legal protection. In a few years, it will be one of the landing points for the world's longest undersea cable.95% of India's internet — every payment, every message, a $

Maruti, Tata are caught between conflict, EV delays, and emission rules. They found an unlikely fix
India's carmakers are staring down a deadline. In less than a year, new emission norms will require them to dramatically cut their carbon output — or pay hundreds of millions of dollars in fines. Electric vehicles were supposed to be the answer. But the batteries aren't ready, the infrastructure isn't there, and adoption has been slower than anyone predicted.So the industry has quietly pi

This startup ranked AI models. They all landed in the danger zone
India's best AI models are confidently wrong. Not occasionally — structurally. If you put two unrelated ideas into a prompt, the model will usually invent a connection rather than admit that none exists.In this piece, The Ken's Debanjali Biswas traces what a five-month study of leading AI models — from OpenAI, Anthropic, and Google — actually found about how they reason. The results lande

India's newest think tank has Adani's money and the government's ear
A two-year-old think tank backed by Adani just got 14 of its suggestions, some of them word for word, written into a law passed by Parliament. That law opened India's nuclear sector to private players for the first time in history. Months later, Adani floated a new subsidiary to enter the same field.The think tank is called Chintan Research Foundation. It started in a South Delhi cafe. It

Your grocery bill is soon going to get more expensive. But the spike might not be in the price tag
The Parle-G packet has cost five rupees since the 1990s. Once, when the company tried raising it by 50 paise, consumers switched to Britannia's Tiger within weeks. The price was rolled back. That's how sensitive this market is.But something else has been changing — quietly, and without announcement. The packet that was once 100 grams is now 45. And Parle-G isn't alone. Dabur, Britannia, N

Prediction markets are a $150 billion industry. And they had money on Bengal and Tamil Nadu
West Bengal and Tamil Nadu declared their results yesterday. BJP swept Bengal after fifteen years of TMC rule. In Tamil Nadu, Vijay's TVK won, upending the DMK return almost everyone had predicted, including the platforms that had money on it.Prediction markets are now a $150 billion industry. And they were taking live bets on India's assembly elections, on a platform India officially ban

Your retirement may not survive its first bad year. This number could help
Market shocks hit retirees harder than anyone else. For those just retired or on the verge of it, a sharp early drop in portfolio value can cause damage that compounds quietly over decades, long after markets recover.The American war in Iran is the latest trigger. And it may not be the last.The good news: careful planning can offset the risk. A concept called the safe withdrawal rate, use

How one FMCG giant's complaint changed how IPL advertising works
In November 2024, one of India's biggest FMCG companies, Hindustan Unilever, started getting a barrage of complaints from its consumers, who said they were seeing the same Dove and Surf Excel ads repeatedly on OTT platforms during a single watch session. Some of them were shown the same ads as many as 150 times within a week.With IPL around the corner, HUL — which spends nearly Rs 4,000 c

India's instant home help startups have a product people love and a business model people are breaking
Investors are calling India's home-services market quick commerce's next big moment. Instahelp, Snabbit, and Pronto are betting big on it. They're sending trained workers to your door in under 10 minutes, at prices cheaper than a coffee. Orders, naturally, are in the millions.But the difference is that quick commerce eventually figured out how to make money. Here, on the other hand, 82% o

Diet Coke disappeared from shelves. For many factory workers across India, so did their work
Diet Coke disappeared from Bangalore's shelves, and a teenager's frustrated Reddit post accidentally explained why: the Strait of Hormuz.When the US-Israel war on Iran began in February, fuel shipments slowed. Aluminium furnaces went cold. PET resin prices jumped 75%. At least 25 plants shut completely. In one Odisha industrial belt alone, 700 of 1,500 workers lost their jobs.But the war

Rihanna said she'd never be a sellout. Then Reliance bought Sephora India
Last week, Rihanna was all over our social media feeds as she flew to Mumbai for the official India launch of Fenty Beauty. Now it is exclusively available through Reliance Retail's beauty company, Tira. This was the popstar's second visit to India in two years; the first being a private performance at Anant Ambani's pre-wedding celebrations in 2024, her first paid show in eight years. Fo

IBM, Infosys, and Wipro entered Kochi. Only one emerged unscathed
At Kochi's Infopark, two models of the IT industry sit 500 metres apart. Infosys and Wipro: sprawling campuses, thousands of engineers, margins built on scale. IBM: a smaller hub, senior-heavy teams, focused on enterprise AI. Same city, completely different bets on the future.India's IT giants are expanding into tier-2 cities because they're cheaper. But AI is quietly making the old logic

A European royal family walked into India’s startup boom with a billion dollars…
Lightrock arrived in India with nearly a billion dollars and royal backing — the Liechtenstein dynasty's centuries-old fortune funding bets on around 40 growth-stage startups. The firm moved fast, doubled down on existing investments more aggressively than most peers, and scaled hard during the zero-interest-rate boom. Then the cycle turned. Its portfolio — Waycool, Pharmeasy, Dunzo — ran

The future of telecalling in India is automated. And complicated
You pick up an unknown number. A bubbly voice starts selling you a credit card. You hang up in seconds. Except now, that voice may not be human.AI voice agents are already live across banks, e-commerce and healthcare platforms in India, with startups in the space raising over Rs 280 crore. But behind that perfectly polite pitch is a more complex rollout — from pilots and script tuning to

AI is writing more code in India. Fewer eyes are checking it
A study gave 16 experienced developers the best AI coding tools available.They predicted they'd be 24% faster. They felt 20% faster. They were actually 19% slower — and still didn't believe it when told.That gap between belief and reality is now being deployed at enterprise scale.TCS, Infosys, Wipro, and Cognizant have committed to over 50,000 AI coding licences each. Bugs per developer a

Reliance's broken promise is India's energy crisis
Seventeen years ago, Reliance Industries made a promise that was supposed to change India's energy future. It didn't. Today, with a war raging in the Middle East, the Strait of Hormuz mostly closed, and Qatar — India's single largest gas supplier — unable to guarantee supplies, that broken promise has become a full-blown crisis. India finds itself caught between Trump, Tehran, and its own

Your missed SIP could be making banks tens of crores every month
When your SIP bounces, your bank charges you Rs 500. The mutual fund that missed the investment? Charges you nothing. That gap is not an accident.In this piece, The Ken's Mutasim Khan traces how India's banks have quietly turned missed SIP debits into a revenue line — one that costs them roughly Rs 25 to process, and nets them hundreds of crores a month. The people paying most are first-t

Why the man who built Practo to find doctors is now using AI to find disease first
India's life expectancy has doubled since 1950. But 65% of deaths are still from diseases caught too late. Cent, the new startup from Practo's founder, thinks it has an answer: full-body AI scans that find risks before they become diagnoses. At Rs 20,000–30,000 a scan, it's already found critical findings in hundreds of patients — with zero false positives, it claims.But Cent doesn't diag

Anthropic built an AI that can supposedly break into anything. Then it forgot to lock its own door
Anthropic has spent years building a reputation as the AI company that actually cares about safety. Then, in the span of two weeks, it leaked an unannounced model, exposed its own source code, and accidentally handed hackers a blueprint of its most widely-used product. The fix came in 24 hours. The blueprint can't be unlearned. And the companies that trusted Claude Code with their deepest

Can India's $22 billion fertiliser subsidy keep the Gulf War off your plate?
The Indian government approved a ₹41,534 crore fertiliser subsidy for the upcoming kharif season last week, a 12% increase from last year. The move comes as the Gulf War has severely disrupted India's fertiliser supply chains, with urea prices jumping 65% in just 40 days. India is the world's second largest fertiliser importer, and the Strait of Hormuz carries a significant share of both

India's data centre boom is a bet on water it doesn't have
India is building data centres at unprecedented speed to support cloud services, AI, and digital growth. At the same time, cities across the country are struggling with water shortages and repeated contamination of drinking-water supplies.A United Nations report describes this condition as water bankruptcy. It is the stage where water systems continue to function, but only by drawing down

Yoga over Python: how India’s new college curriculum rewards the easiest skills
India's new undergraduate framework was supposed to fix a broken system — where only 8% of graduates land jobs that match their degrees. The fix? Give students hundreds of courses to choose from, blend formal education with vocational training, and make them more employable. But when every course carries the same two credits, students do the math quickly and the easier course wins.Now uni

If Razorpay is right about AI, you may never open a payment app again
At a fintech conference in February, Razorpay showed a demo. A user ordered food on Zomato by voice and paid — without opening a checkout page or a UPI app. No friction and no redirects. Just a job done end-from-end.The same week, OpenAI quietly rolled back its own in-chat shopping agent.Razorpay is calling this the biggest disruption to payments since UPI. But agentic commerce raises que

India's new IT rules could turn every content creator into a publisher. Without the protections
A cartoon reposted. An account restricted. A takedown notice with no warning and no appeal.India's new IT rules give platforms three hours to remove flagged content — the shortest window anywhere in the world. But a draft amendment published last month could go even further, potentially treating anyone who posts about current affairs as a publisher. Without the protections that come with

The flight refund problem is fixed. The jet fuel problem is just getting started
India's civil aviation ministry issued two directives this March that pulled in opposite directions. First, it mandated full refunds for cancelled flights. Three days later, it removed all caps on airfares. The trigger for the second move: the US-Israeli war against Iran has sent jet fuel prices soaring, up nearly 60% in the US, and India is bracing for the impact. Airlines, already runni

India wants a chip-design hub—without the founders who can make it happen
India wants to design its own semiconductor chips. To help, the government launched a scheme with money and tools for startups that do exactly that. But there's a catch — and it's keeping out the very people best placed to build this industry. The engineers who spent decades in Silicon Valley, built the chips inside your devices, and are now coming home. A regulator that's also a competit

Why your health insurance works great — until you need it
Imagine paying insurance premiums for years and then one day you actually need it. You're in a hospital, or someone you love is. And the insurer says: no.In the last financial year, Indian health insurers rejected claims worth ₹30,000 crore. Nearly one in eight claims were denied or left pending.And what's wild is how far back the problem starts. There are agents filling out forms incorre

India banned online betting. Polymarket is wagering on our elections anyway
Polymarket and Kalshi are two New York-founded prediction market platforms now valued in the billions. While both let users bet real money on elections and political events in real time, it is Polymarket — the larger, offshore, largely unregulated one — where someone made nearly a million dollars predicting US military strikes on Iran before they happened. Together, the two platforms proc
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